Newly released body camera footage from the Tennessee Highway Patrol documents a successful crisis intervention on Interstate 81 in Sullivan County, where troopers spent roughly 20 minutes talking a woman in distress back to safety from a bridge overlooking the Holston River.
The incident occurred on Dec. 26, 2025, the day after Christmas, after authorities received a call around 11:06 a.m. reporting a 38-year-old woman standing on the outer edge of the southbound I-81 bridge near mile marker 60. According to THP, the woman was “in a dark place” and appeared to be considering jumping.
The footage, compiled from multiple troopers’ body cameras and later released publicly, shows officers approaching the woman slowly and calmly as traffic on the bridge was shut down. Troopers are heard speaking in steady, supportive tones, repeatedly emphasizing that they were there to help and encouraging her to come back over the railing “one step at a time.”
No force was used during the encounter. Instead, officers relied on crisis intervention and de-escalation techniques, acknowledging the woman’s emotional distress and reassuring her that she was not alone. After extended negotiation, the woman voluntarily climbed back to safety, where troopers assisted her to the ground and provided immediate care.
Multiple agencies responded to the scene, including seven Tennessee Highway Patrol units, the Sullivan County Sheriff’s Office, Kingsport Police Department, Sullivan County EMS, and the Tennessee Department of Transportation. As a precaution, a Tennessee Wildlife Resources Agency agent was also stationed in a boat on the river below the bridge.
Following the rescue, the woman was taken for medical evaluation and mental health support. In a statement, THP said the incident ended “with a life saved,” adding, “That matters.”
The bodycam video gained traction on social media after being shared on X. The post received dozens of likes and largely positive responses, with users praising the troopers’ patience and compassion. While a small number of replies sparked debate about long-term mental health care, most reactions focused on the successful outcome and the officers’ handling of the situation.
Authorities continue to remind the public that help is available for anyone experiencing a mental health crisis. The Suicide and Crisis Lifeline can be reached by calling or texting 988 at any time.
